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Frequently asked questions

How can we help you? How can we help you?
1
What is self-storage ?

Self-storage units are purpose built units in which to store virtually anything you want; from fish tanks, surf boards, seasonal decorations, furniture and office equipment. Each separate unit is lockable and you will be a key holder (sole key holder for 24 hour access units only).

2
How much does it cost ?

The amount you pay depends on the size unit you rent. To get an idea of what size you need and availability see the chart below or come and see our units and have a chat with a member of staff.

Office hours access: Monday to Friday 8.30am – 5.00pm

Unit Size (sq ft)
Qty Available
Price (per week)
Price (per month)
1m3 Locker
0
£4.50
£15.00
10
0
£8.00
£30.00
15
0
£11.00
£41.00
20
0
£14.00
£53.00
25
0
£16.00
£63.00
33
0
£17.00
£68.00
34
0
£19.00
£73.00
35
2
£21.00
£82.00
42
0
£23.00
£90.00
50
10
£29.00
£114.00
56
0
£31.00
£120.00
66
1
£33.00
£129.00
69
0
£36.00
£140.00
75
1
£42.00
£164.00
90
0
£48.00
£184.00
97
0
£49.00
£185.00
100
0
£49.00
£191.00
135
0
£62.00
£245.00
Unit Size (sq ft)
Qty Available
Price (per week)
Price (per month)
12
0
£9.00
£33.00
15
0
£10.00
£38.00
16
0
£11.00
£39.00
17
0
£12.00
£41.00
20
6
£13.00
£48.00
23
1
£14.00
£49.00
24
0
£15.00
£51.00
25
1
£16.00
£53.00
26
13
£16.50
£55.00
27
0
£17.00
£57.00
30
0
£17.50
£61.00
32
0
£18.00
£68.00
36
0
£19.00
£74.00
38
0
£21.00
£79.00
40
1
£22.00
£82.00
42
1
£24.00
£84.00
44
0
£24.50
£85.00
47
11
£25.00
£86.00
48
0
£25.50
£86.00
50
0
£26.00
£91.00
52
0
£28.00
£110.00
54
0
£29.00
£114.00
58
0
£30.00
£116.00
60
0
£31.00
£117.00
66
0
£32.00
£120.00
75
0
£34.00
£124.00
78
1
£35.00
£128.00
85
1
£36.50
£139.00
96
0
£40.00
£157.00
98
0
£40.50
£158.00
100
0
£41.00
£160.00
110
3
£43.00
£170.00
147
1
£55.00
£216.00
150
0
£57.00
£220.00
190
0
£70.00
£268.00
224
2
£80.00
£312.00
315
0
£110.00
£420.00
12” x 12” x 12” double wall carton
£.80p each
18” x 18” x 18” double wall carton
£1.55p each
24” x 24” x 24” double wall carton
£2.00p each
High quality archive box & lid (450mm x 255mm x 369mm)
£1.65p each
Brown packing tape
£1.50p each
Brown packing tape (pack of 6)
£5.00 each
Bubble wrap sold in packs of 2 (2 x 75m x 1500mm)
£40.00 each
Bubble wrap sold singularly (1 x 75m x 1500mm)
£22.00 each
By the metre!
£0.40 p/metre
Large poly bags (30” x 36”) ideal for cushions/duvets etc.
£0.27p each
Get a Quote

All prices include VAT.

 

3
How can I pay?

It’s easy, you can set up a direct debit or pay by debit/credit card. Then you can forget about reminders, it’s all in hand.

4
Do I pay weekly or monthly?

We invoice customers either on a weekly or monthly basis, payable in advance.

5
Do I need to pay a deposit?

No. You just start paying from when you wish to start using your unit, equivalent to one month’s rent.

When you leave us, providing you leave your unit as it was when you arrived, and you have given us 7 days written notice, there is nothing further to pay.

Invoices are emailed to you 2 weeks before the beginning of your next storage term and we take payment only on the date of this next storage term.

6
What is the minimum storage period?

There is NO minimum period.

7
What can't I store in my unit?
  • Living materials; such as animals and plants
  • Hazardous items; such as flammable liquids or explosives
  • Items that can decompose; such as food
  • Unauthorised or illegal goods; such as firearms

NB: Customs and police have statutory rights enabling them to visit your unit.

8
When can I access my unit?

This will depend if you have a 24 hour access unit or one available during office hours only.

Office hours: Monday to Friday 8.30am – 5.00pm

Please call us to check if you are unsure which access you have. Call 0800 121 4227

9
Do I have to book?

It’s not necessary to pre-book. However, to be guaranteed a specific sized unit, we would advise you to book your unit in advance.

10
When can I move my stuff in?

Whenever you like providing you have booked in (24 hour clients), or during office hours for non-24 hour clients.

11
What size units do you have?

Our unit sizes vary from 1m³ to 315 sq ft. Use our handy size guide to find out what size unit you need.

12
Are your units heated?

No. The temperature of the units does however remain constant.

13
Do you have a removals or van service?

No. Sorry. However, we can provide details of local companies to use.

14
Will you be able to help me move my stuff into my unit?

Yes! We can help move your stuff into your unit at the storehouse, subject to labour charges.

15
Do you have any trolleys available on site?

Yes we do. We have sack barrows and trolleys available for customers to use.

16
Can I change the unit size?

Absolutely, providing we have the units available. You can check availability here((can we add link here? Is this live availability? If not bit misleading?))

17
What do I need to bring to book a storage unit?

You need to bring a form of photo ID, a utility bill with your address on it, payment details, proof of insurance and, for 24-hour clients, a padlock (don’t worry if you forget this, you can buy one from us).